Shipping Policy:
All of our orders are shipped via the United States Postal Service.
Shipping within the continental USA starts at $5.95, including Hawaii, Puerto Rico, and Alaska.
We do not ship outside the U.S.A.
Sorry no C.O.D's.
All orders will have delivery confirmation from the United States Post Office.
Delivery times within the US vary between 2-5 business days via United Postal Service depending on your location.
Return Policy:
Please send all returns to:
GenieRemotesOnline/Returns
34691 North Wilson Road
Ingleside, Illinois 60041
When returning items, please enclose a reason for the return and your order number. We cannot process a return unless we have your order number
included with the return. Please return all items in original package when possible.
Orders without any ordering information cannot be processed, till we hear from you.
Please insure your return orders back to us.
Do not send items back by UPS, DHL, or FedEx at our expense or the shipping charges will not be covered by us.
A return RGA label will be sent to you from us if the item is defective or if the order we sent you is wrong.
Note: If you ordered wrong then shipping is at your expense.
Warranty Policy:
All our products carry a 1-year warranty from the manufacturer. You may exchange or return products the original product for any reason for 90 days after
purchase less shipping and handling fees.
To return an item please see refer to the shipping and return policies above.
Privacy Policy:
GenieRemotesOnline states that all individuals identifiable information is kept confidential. We do not sell or disclose any personal information about our web
site users. Information from web site users provided to us at the time of registration is not distributed to any third party users.
All personal information collected by GenieRemotesOnline (including credit card information is kept secured).
Personal information, such as name and email, are used primarily to link individual accounts.
When you have any questions about our policy or any of our services and products, please send your comments to info@GenieRemotesOnline.com.
All of our orders are shipped via the United States Postal Service.
Shipping within the continental USA starts at $5.95, including Hawaii, Puerto Rico, and Alaska.
We do not ship outside the U.S.A.
Sorry no C.O.D's.
All orders will have delivery confirmation from the United States Post Office.
Delivery times within the US vary between 2-5 business days via United Postal Service depending on your location.
Return Policy:
Please send all returns to:
GenieRemotesOnline/Returns
34691 North Wilson Road
Ingleside, Illinois 60041
When returning items, please enclose a reason for the return and your order number. We cannot process a return unless we have your order number
included with the return. Please return all items in original package when possible.
Orders without any ordering information cannot be processed, till we hear from you.
Please insure your return orders back to us.
Do not send items back by UPS, DHL, or FedEx at our expense or the shipping charges will not be covered by us.
A return RGA label will be sent to you from us if the item is defective or if the order we sent you is wrong.
Note: If you ordered wrong then shipping is at your expense.
Warranty Policy:
All our products carry a 1-year warranty from the manufacturer. You may exchange or return products the original product for any reason for 90 days after
purchase less shipping and handling fees.
To return an item please see refer to the shipping and return policies above.
Privacy Policy:
GenieRemotesOnline states that all individuals identifiable information is kept confidential. We do not sell or disclose any personal information about our web
site users. Information from web site users provided to us at the time of registration is not distributed to any third party users.
All personal information collected by GenieRemotesOnline (including credit card information is kept secured).
Personal information, such as name and email, are used primarily to link individual accounts.
When you have any questions about our policy or any of our services and products, please send your comments to info@GenieRemotesOnline.com.
If you have any questions about our services or how we can help you, please contact us today!
Address:
Main Office and Central Shipping Center
34691 North Wilson Road
Ingleside, Illinois 60041
Phone: 1-888-341-3003
Email: info@GenieRemotesOnline.com
Address:
Main Office and Central Shipping Center
34691 North Wilson Road
Ingleside, Illinois 60041
Phone: 1-888-341-3003
Email: info@GenieRemotesOnline.com
| Our main office hours are Monday thru Friday from 8:00am to 5:00pm central time. Questions please call us at 1-888-341-3003(during main office hours for direct assistance) You can always email us or leave a message if calling after hours. Email Address: info@GenieRemotesOnline.com |
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